Any refunds that are requested will be done solely through the Original Mode of Payment.
All orders of products or goods made on The Website can be exchanged only for a product of the same value or greater value than the product being exchanged.
For any and all refunds from The Website for purchasing of products or goods can be refunded within 10 business days for our UAE clients & 28 business days to all international clients.
For all products or goods that require refund must adhere to the following process:
- Original packaging must be used
- Any details/slips with invoice and shipping details must be placed along with the package upon returning
- Any postage labels should be removed to avoid any confusion upon return
Upon successful return of products or goods to The Website, an email will be communicated to the Buyer with confirmation of the return. A follow up email will be sent once the products or goods have been processed.